Showing posts with label advantage. Show all posts
Showing posts with label advantage. Show all posts

Best Practices in Sustainability: Employee Engagement and Reporting

It is widely understood that adopting best practices in sustainability can offer a significant competitive advantage. There is ample incentive to get on board. In 2012, sales of sustainable goods and services reached $1 trillion globally and in 2013, it may double to reach $2 trillion. As early as 2017, the sustainable economy could be worth $10 trillion in annual global revenue.

Almost three out of four Americans now believe that climate change is real and they want companies to do something about it. The implementation of best practice campaigns can help companies to respond to consumer demand and capitalize on the rapidly growing sustainability market.

You can find sustainable best practices everywhere, from tourism to IT, from building to health care. You can even find it where it seems out of place, as in the mining sector or in the shale gas industry. The words “best practice” are everywhere and they are often used inappropriately. A study on the most overused buzzwords showed that in 2010, “best practice” was used more than 4,600 times in industry press releases.

The question is what constitutes authentic best practice when it comes to sustainability?

As reviewed in the Green Market Oracle, a sustainable best practice campaign involves a comprehensive and holistic approach encompassing everything a business does. Although standardized sustainable best practices are still coalescing, they tend to address the following five areas:
  1. AirMonitor and manage emissions, set targets for emissions reductions. Reduce impact on indoor air quality.
  2. EnergyMonitor and reduce energy consumption. Implement energy efficiency programs. Develop energy reduction targets for IT, manufacturing, lighting, heating and cooling.
  3. TransportationTrack the mileage of all company vehicles. Tracking mileage and examining your travel routes can help you better understand your fuel usage and find more expedient routes.
  4. WaterMonitor water consumption and develop strategies for water reduction. Effective strategies can start with something as simple as retrofitted faucets with low-flow aerators.
  5. Waste and RecyclingMonitor waste and develop a strategy for waste reduction and recycling. Knowing the waste stream makes it easier to identify targets for waste reduction. Keep a log tracking the trash. Include a recycling program with a good plan including logistics that detail how recycled materials will be collected and stored.
Most commonly, these issues are addressed with the help of an internally selected group of dedicated sustainability managers representing different departments. This group is commonly referred to as a Green Team.

Three Keys to Success



Some noteworthy features of successful sustainability best practices campaigns are found in a McKinsey & Company study. This study was based on a July 2011 online survey of over 3200 executives. It identified best practices for setting and managing sustainability goals. The three features that stood out are:
  • Ensuring clear accountability for sustainability performance
  • Tying compensation to achievement of sustainability goals
  • Reviewing sustainability key performance indicators
There are two fundamental components which are absolutely essential to almost all sustainable best practice campaigns. They are employee engagement and reporting.

Employee Engagement


There is an art to securing the willing participation of employees. It is important to get employees involved so that they can effectively implement the campaign. The first step to engaging employees in sustainability involves setting targets. For employees to deliver, they must know what is being asked of them. This means developing clear strategic objectives and then crafting actionable plans to achieve those objectives.

It is important to provide incentives for participation from the inception. Establish recognition and/or reward programs for employees who contribute to the company’s sustainability initiatives. Publicize the campaign and schedule an inaugural event.

Use coordinated communications to promote the program, inspire employees and motivate change. Include internal signage and online communications educating employees about relevant sustainability concerns. Focus on educational efforts that help employees understand how their individual actions can make a positive impact on the organization.

Empower people at the local level. Provide opportunities for employees to participate and collaborate. While everyone within an organization needs to get involved, green programs work best if they are voluntary. Be open and transparent about the progress on individual sustainability projects. Develop interactive scorecards and encourage friendly competition between offices and regions.

Reporting


Corporations are more vulnerable than ever to public scrutiny. Responsible conduct and transparent disclosure are the best ways to handle the risks associated with this new reality. Measuring performance is essential both as an internal metric assessing success and as an objective means of communicating with those outside of an organization.

It is imperative to develop metrics that track and monitor performance as well as identify and respond to challenges, opportunities and threats. Effective reporting commonly depends on technological tools to collect data and generate reliable metrics.

These reports must be able to simultaneously speak to the concerns of employees, suppliers and investors.
According to Pure Strategies the following approaches produce the best results:
  • Engage through storytelling: In addition to facts and figures people want to meet key players and follow the story behind their achievements.
  • Report progress against goals in a multi-year format: Multi-year charts are necessary as are any explanations of missed targets or unusual performance.
  • Push the transparency envelope: Honestly explain your approach and reveal what worked well and what did not. Show how you will learn from your experience and do things better.
  • Follow the Global Reporting Initiative (GRI) standard: This is increasingly the standard for sustainability reporting. However, even small business can consider a “GRI-inspired” report.
  • Sustainability report formats: Supplement paper reports with interactive, web-based content, videos, social media, games, apps and any format that will allow you to convey your message.
Developing and implementing a sustainability best practice campaign can be onerous. However, businesses that succeed in engaging employees and providing cogent reporting support their brand, improve morale while developing a productive and collaborative culture. A well executed campaign can offer tremendous benefits that encompass the triple bottom line of people, planet and profits.

Source: Global Warming is Real

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Sustainability is an Economic Imperative: The 2012 CK Prahalad Award Winners (Video)



See how the 2012 winners of CK Prahalad award are weaving sustainability into their business models and flourishing in the process. Companies like Unilever and Sustainable Apparel Coalition are leading the way and showing that the business case for sustainability is undeniable. As explained in this video sustainability is an imperative for all companies. The questions that must be asked is how can you have a business model that continues to take away from future generations? Any company that does not pay attention to its environmental interface is doing so at its own peril. The companies in this video prove that commitments to sustainability initiatives pay off while the failure to engage sustainability poses a very serious risk.

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The Most Sustainable Companies in the World

We are seeing an ever growing number of companies address the issue of sustainability with sincerity and depth that go far beyond the public relations ploys of yesteryear. This preoccupation with efficiency is an important bottom line issue. As water, land, minerals, and fossil fuels get more scarce and costly, sustainability is an unavoidable imperitive. Here are some examples of companies that are leading the way towards this resource constrained future.

Rankings of Sustainable Companies

Top 50 Companies in the 2012 Sustainability Leadership Report
Newsweek's Green Rankings Winners Reputation and Reality (2012)
Newsweek's Greenest Companies in the US (2012)
Newsweek's Greenest Companies in the World (2012)
Newsweek's Greenest Retailers in the US (2012)
Newsweek's Greenest Tech Companies in the US (2012)
Top Green Energy Management Software Companies
Winners of the 2011 International Green Awards
International Green Awards 2012 Short Lists Announced
Global 100's Most Sustainability Corporations in North America
Carbon Rankings from the Environmental Investment Organization 
Top Ten Companies in the 2012 Carbon Disclosure Project Report
Top 10 Global Sustainability Leaders (2012 Report)
America's Greenest Brands
Winners of the 2011 Green Chemistry Awards
Green Businesses that Made It Big
Corporate Green Ranking: Top Spots and Most Improved
The World's Greenest Companies (2011)
America's Greenest Companies (2011)
Canada's Greenest Companies (2011)
Newsweek's 10 Greenest Companies (2010)
America's Most Sustainable Businesses (2009)
Canada's Most Sustainable Businesses (2009)
Greener Japanese Companies
Surveys of America's Greenest Brands Suggest that Redemption is Possible
What Businesses are Doing to Combat Climate Change
Bschool.com's "10 Great Companies Who Were Green Before It Was Cool" 
EPA’s Top 20 On-Site Power Generation List
EPA's Top Green Powered Organizations (Q1 2012)


Individual Sustainable Companies

Zotos Earns a Place on the EPA’s Top 20 On-Site Power Generation List
Puma Wins the Guardians' Sustainable Business Award
PUMA's Sustainable Packaging Innovation
PUMA's Comprehensive Sustainable Strategy
HP's Sustainable Innovation Serves the Planet
Xerox's Green Innovation
TerraCycle Reach a Major Milestone in Non-Recyclable Materials
Xcel Energy's Planned Emissions Reductions 
PepsiCo's Sustainability Efforts
Canadian Tire's Sustainability Leadership

The 8 C's of Sustainability Branding by Marc Stoiber

In 2010, Marc Stoiber, creative director, writer, innovator and green brand specialist wrote a piece called the 5C’s of Sustainability Branding. In 2012 he has added some new C's. Here is his original 5C’s, followed by his new C's for 2012.

The 5C’s of Sustainability

1. Consumer-Facing - Not sure what to do first? Look at what the consumer is looking at. There are plenty of ways to improve corporate sustainability, but consumer-facing changes will have the most immediate impact on your brand’s public perception. Think of Method’s Omop, with its compostable / recyclable bamboo and paper packaging – it stands out like a beacon at shelf, where consumers can really notice the difference.

2. Competitive - To compete, brands must innovate. And in the 21st Century, the best innovations will have strong sustainability credentials. Concepts like GE’s Ecomagination are just the thin edge of the wedge. With price and quality being equal, the competitive advantage will go to brands that differentiate themselves with sustainability features.

3. Core – Tying sustainability to a brand’s core business is another way to ensure it resonates with consumers. If your brand sells hamburgers, effective brand sustainability strategy would focus on hamburgers (organic beef or recycled wrappers, for example). Car brands must focus on making more fuel-efficient, cleaner cars – not saving the rainforest. If you do something that is unrelated to your core business, you risk alienating or confusing your consumers at best – and having them holler ‘greenwash’ at worst. Brands like Clorox Greenworks hit this one on the mark.

4. Conversational - Sustainability branding is more effective as a two-way conversation, rather than a one-way announcement. Honesty and transparency go a long way with consumers. Disclosing what you’re doing well, and what you could be doing better, will instil trust…and trust breeds loyalty. Inviting consumers to participate in a conversation about your process will further strengthen the brand-consumer relationship. Think of Patagonia’s Footprint Chronicles – an online tool that helps consumers understand Patagonia’s strides in making their shirts and pants more sustainably…and see the environmental shortcomings of Patagonia’s products as well.

5. Credible - Sustainability strengthens brands. But greenwashing, even if unintended, can do a brand serious harm. The good news is that this is avoidable. The key is in sequence. As long as your sustainability efforts are in place, functioning and measurable before being announced, they will be viewed as credible. And proven, objective credibility – when paired with innovation that excites and communication that clarifies and engages – is the key to sustainable brand success.

New C’s For 2012

6. Collaborative – The London Olympics were a symbol of the new coming-together of sustainable brands. Not only did it provide a fantastic showcase that took green from being fringe to matter-of-fact, but it also allowed green suppliers of all stripes to share notes and strike partnerships. More and more, brands with sustainability credentials are banding together to create standards, buying strength and consumer confidence.

7. Certified – Sure, there were certification programs in 2010. But today, more companies are going further, forming creative partnerships with NGO’s. So instead of merely getting a certification label, you’re getting a partnership that can spur innovation.

8. Quiet – OK, it isn’t a C. But it sounds like one. And it’s one of the most striking features of green brands I’m seeing today. To wit: companies are treating sustainability as the right thing to do across operations, supply chain and governance, not a remarkable (and often short-lived) product feature. So we’re seeing more sustainability built in, and less sustainability talk. This may also be symptomatic of the increased vigilance brands are experiencing from citizen journalists armed with thousands of twitter followers.

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Top Climate Innovators

GE, Alcoa, Johnson Controls, Ford, Intel and Hess are leaders in the innovation of clean-tech solutions and products, mitigation of climate change-related risks and management of carbon emissions, according to a rating by risk analysis company Maplecroft.

 The Maplecroft Climate Innovation Indexes (CIIs) studied 360 large, multinational U.S. companies and how they adapt to climate-change issues. Maplecroft rated each company on over 100 criteria, including: innovation in technologies and working practices to combat the onset of climate change, management of physical climate-related issues and adaption to climate-related risks.

Participating companies are provided with their scorecard to facilitate reporting and future engagement in the annual review of the indexes. Companies are also provided with their full completed questionnaire on request to cii@maplecroft.com.

Participating companies are provided with their scorecard to facilitate reporting and future engagement in the annual review of the indexes. Companies are also provided with their full completed questionnaire on request to cii@maplecroft.com.

Here are some of the leading scores and the companies to which they correspond:

71.921: General Electric Co
71.432: Alcoa Inc
70.533 Johnson Controls Inc
69.544: Ford Motor Co
66.955: Intel Corp
64.986: Hess Corp
64.427: Air Products & Chemicals Inc
61.588: Praxair Inc
61.379: United Technologies Corp
60.9310: Autodesk Inc
59.1411: Covanta Holding Corp
58.8012: PG&E Corp
58.6413: Goldman Sachs Group Inc/The
58.5414: Life Technologies Corp
57.6415: Lexmark International Inc
57.2416: Weyerhaeuser Co
56.7017: Coca-Cola Enterprises Inc

To download overall index rankings and scores click here. Scorecards providing a detailed breakdown of overall scores for every company, plus insight into strengths and challenges are available for purchase either as a sector bundle or for the entire CII Benchmark. To access the CII Report – ‘Results, trends and leaders in the evolving landscape of Climate Innovation’ – full report, results and analysis, April 2012 contact Maplecroft at info@maplecroft.com.

© 2012, Richard Matthews. All rights reserved.

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